STOP THE BLEEDING: Why Safety Assist Goes Further Than EAPs
Most companies already offer Employee Assistance Programs (EAPs). They’re helpful. But for many employees facing real-life trauma - harassment, domestic violence, bullying, or worse - EAPs aren’t enough. They support your feelings. But they don’t help you fix the problem.
And that’s where Safety Assist steps in.
You Can’t Heal a Stab Wound with a Band-Aid
Think of it like this.
If someone was physically stabbed, you wouldn’t hand them a number for a psychologist and wish them luck. You’d get an ambulance. You’d treat the wound. You’d stop the bleeding.
Then and only then would you support them through recovery.
That’s the gap in most workplace support structures today. Too many staff are trying to cope with crisis-level life events using only an EAP: reflective counselling that helps them process emotions, but doesn’t solve the situation itself.
The Quiet Crises That Cost You More Than You Realise
This isn’t just about rare, headline-level trauma. The real risk sits with the silent, accumulated issues that chip away at a workforce:
Bullying that’s never reported
Domestic violence that causes absenteeism
Harassment that turns into long-term presenteeism
These aren’t hypotheticals. They happen every week and they impact performance, retention, morale, and risk.
Safety Assist: More Than a Helpline
Safety Assist is not a counselling service. It’s not there to help employees talk about how they feel, it’s there to act.
Unlike EAPs, which operate more like passive access lines during business hours, Safety Assist functions as a 24/7 emergency operations centre, ready to mobilise real-world support the moment a situation unfolds.
It’s a crisis response and coordination service that works behind the scenes to:
Keep employees safe
Prevent business disruption
Handle trauma logistics
Coordinate accommodation, legal support, relocation, police, or comms if needed
Provide triage and next-step planning
All with one anonymous phone call.
It doesn’t rely on HR, or line managers, or even employee disclosure. If a staff member activates Safety Assist, the system is engaged and experts step in to manage the issue discreetly, whether or not the employer ever finds out.
How Does It Compare to EAPs?
Safety Assist Is Not an EAP - And That’s the Point
While EAPs are often provided through HR and accessed confidentially by employees, Safety Assist is different:
Insurance-backed
Triggered by critical events
Deployed by the employer
Focused on high-risk, high-impact trauma
Where an EAP offers counselling over the phone, Safety Assist activates a full trauma coordination protocol:
On-site or off-site counselling
Logistical solutions such as child care or pet care solutions
Temporary relocation or accommodation
Cyber or police support
Risk mitigation strategies
Post-incident debrief and recovery planning
It’s structured, strategic, and urgent.
This isn’t a service you wait on - it’s already running in the background, like an on-call emergency unit for your business. At any hour, any day, Safety Assist is operational, ready to triage, activate, and protect.
Only 5% of employees use an EAP in a given year. That doesn’t mean the other 95% are thriving, it means they’re coping quietly, or not at all.
Safety Assist gives those people and the businesses that rely on them a way to respond before it spirals into something bigger.