━━ ABOUT VUCA RISK
Operational response capability, built for organisations under pressure.
VUCA Risk provides the governance, escalation and funded response that organisations need when serious incidents - including psychosocial risk - require more than policy.
They require structured action.
LLOYD'S OF LONDON BACKED
24/7 SPECIALIST RESPONSE
GLOBAL CAPABILITY
VUCA Risk is an insurance-backed crisis response company, providing critical response in the first hours of a crisis through two core products - Safety Assist and Biz Assist.
Safety Assist responds when a threat or psychosocial incident involving another person puts a person at risk - bullying, harassment, stalking, domestic violence spillover.
Biz Assist responds when any crisis - psychosocial, environmental, operational or reputational - threatens the organisation.
━━ WHAT WE SAW
Organisations had policies.
They didn't have response.
As psychosocial obligations strengthened, a critical gap remained. When incidents occurred, the operational capability to act, in real time, was missing.
The result: well-intentioned policy without real-world response capability.
VUCA was built to provide that response layer.
"I spent a decade in Special Forces, then another ten years building Dynamiq into a crisis response firm operating in 155 countries - supporting people through natural disasters, terrorist attacks, kidnappings, medical emergencies. I learned what real crisis response looks like, and what happens when it's missing.
When I sold Dynamiq in 2015, I thought I'd seen most forms of organisational crisis. But psychosocial risk is different. It doesn't arrive as a single dramatic event - it builds quietly, inside HR files and Slack messages and quiet conversations in hallways, until it becomes a legal, financial and human crisis all at once. And when it does, most organisations have a policy. Very few have a response.
VUCA exists because I believe every organisation deserves the same standard of operational response I spent years building for physical and security crises - applied to the moments when people, not buildings or borders, are at risk.
This isn't about selling insurance. It's about making sure no organisation is left figuring out what to do in the worst hour of someone's working life."
— Anthony Moorhouse
Founder, VUCA Risk
Former Special Forces Counter Terrorism Commander · Founder, Dynamiq (sold to IAG, 2015)
━━ THE CORE INSIGHT
Responsibility
Escalates.
Capability
Doesn't.
When an incident occurs, responsibility doesn't sit in one place, it escalates. HR responds first. Leadership is pulled in. External advisors follow.
Each layer carries more consequence. But not necessarily more capability.
VUCA provides the operational response layer that connects support, governance and escalation when incidents escalate.
━━ WHAT VUCA IS
Not another EAP.
Not a training program.
Not a generic advice line.
━━ HOW IT WORKS IN PRACTICE
Three layers of response readiness.
Membership establishes the governance, escalation pathways and response readiness before an incident occurs. AI-guided support and funded response pathways activate as required.
01 · THE GOVERNANCE LAYER
Governance & Escalation Readiness
Structured third-party guidance, escalation pathways and documented decision support for managers handling psychosocial incidents.
This is where risks are first recognised, assessed and escalated before they become organisational exposure.
Activates when:
A manager is unsure what to do
Escalation risk needs to be assessed and documented
Leadership requires a defensible decision trail
02 · THE PEOPLE LAYER
Specialist response for people risk.
When psychosocial risks threaten employees, including threats, harassment, stalking or domestic violence spillover, Safety Assist provides funded specialist response and protective support.
Activates when:
Domestic violence spills into the workplace
Stalking, harassment or targeted threats emerge
An employee faces escalating psychosocial or personal safety risk
03 · THE PROTECTION LAYER
Insurance-backed response for organisational exposure.
When incidents escalate into legal, reputational or operational exposure, Biz Assist activates external crisis support to stabilise the situation and protect leadership.
Activates when:
Media attention or public allegations emerge
Director-level investigations or regulatory scrutiny arise
Legal, reputational or operational exposure requires rapid response
━━ WHO’S BEHIND IT
Built from experience
in high-pressure environments.
VUCA Risk was founded by a team with experience across high-pressure operational environments and commercial settings - from veteran-led incident response to insurance and governance - backed by Lloyd's of London.
ORGANISATION CREDENTIALS
━━ THE RESPONSE NETWORK
Two 24/7 response centres. Seven specialist capabilities. One co-ordinated response.
Delivered through Concentric Concepts and a national panel of crisis operators, legal advisors, security specialists and trauma-informed practitioners.
━━ HOW TO ACCESS VUCA
Two pathways.
One response standard.
VUCA operates through direct-to-corporate membership and broker-led underwriting. Both provide access to the same standard of response readiness.
DIRECT TO CORPORATE
VUCA Risk Management
Membership
Response readiness, governance and escalation capability. No broker required. Onboarding, protocol setup and VUCA-mi intelligence layer included.
BROKER CHANNEL
VUCA
Underwriting
Bespoke insurance-backed response pathway through broker placement. Backed by Lloyd's of London, administered by Samphire Risk.
Ready to understand what response readiness looks like for your organisation?
We'll walk you through how VUCA applies to your structure, your people and where response capability may be missing.