Closing the Gap Between Care and Capability
Some of the people we meet in this space have seen things most of us can’t imagine.
Grant Killen is one of them.
Through his work with Concentric Concepts Pty Ltd Grant has spent years responding to domestic and family violence and psychosocial crises across Australia. In this world, every call is urgent. Every case is human.
And far too often, everyone cares — but no one is adequately equipped or funded.
The Calls That Come Too Late
When we first met Grant, he spoke about the moments that stay with you — the calls that come too late, the services forced to prioritise by severity, the people left waiting in those critical early hours when immediate help could mean the difference between safety and tragedy.
His hope was simple: a system that could bridge that gap.
That’s why VUCA Risk exists — to turn that hope into an operational reality.
From Response to Readiness
We’re proud to welcome Grant Killen as a first responder under the Safety Assist program, alongside his team at Concentric Concepts and his not-for-profit, the Safer Pathways Foundation, which helps rebuild lives after domestic and family violence.
Through this partnership, businesses who implement Safety Assist gain access to real-world responders — people who know what crisis feels like and what it takes to act fast.
Because awareness alone doesn’t pick up the phone at midnight — but now, thanks to people like Grant, someone can.
When Care Becomes Capability
When businesses take psychosocial risk seriously — not as a compliance exercise but as a shared responsibility — the ripple effect can save lives.
This is what modern leadership looks like:
Recognising the real human toll of crisis.
Resourcing those who respond.
Building systems that prevent harm instead of reacting to it.
Together, we’re closing the gap between care and capability.
Because in the world of psychosocial safety, empathy without infrastructure isn’t enough — and infrastructure without empathy will always fall short.
About Concentric Concepts and Safer Pathways
Concentric Concepts Pty Ltd delivers tailored training, de-escalation, and crisis management services across Australia, supporting organisations that face high-risk, high-stress environments daily.
Safer Pathways Foundation is a registered charity dedicated to helping survivors of domestic and family violence rebuild their lives through emergency support, advocacy, and long-term recovery programs.
Both are integral partners in strengthening Australia’s frontline response to psychosocial crises — and both share the same mission as VUCA Risk: to protect people, preserve dignity, and prevent harm.